Managed IT Services for Maryland

Ensuring that your IT infrastructure is reliable and will perform well into the future is a vital part of your business. We act as an IT partner for businesses in the Baltimore Metro area to help create or rebuild IT networks so they are optimized and dependable. Our offerings include:

  • Help Desk
  • Onsite IT Support
  • Managed Network Services
  • Network Monitoring
  • Equipment Sourcing and Installation
  • Managed Cloud Services

Help Desk

We offer live telephone support from 9:00am – 5:00pm, Monday – Fridays with a 4 hour response guarantee (though we typically respond within the first hour). We can fix most problems remotely so that you can be back up and running without having to wait for a technician to come to your office.

Onsite IT Support

For those issues that can’t be resolved virtually, we provide onsite IT support from 9:00am – 5:00pm, Monday – Fridays with a 4 hour response time guarantee.

Managed Network Services

Our network engineers work with each of our clients to fully understand their current and future needs in order to design systems which use proven technology foundations to ensure that their investment will continue to produce significant advantages as the organization grows and prospers.

Network Monitoring

Your network is the backbone of your business which is why it is critical to make sure it is always running. NextLOGiK will ensure that your network is managed properly and is secure using remote monitoring tools 24x7x365. We take a proactive approach to make sure your network is running at optimum efficiency and we are readily available to be onsite when you need us.

Equipment Sourcing and Installation

NextLOGiK will help you design your network and will recommend/purchase the equipment needed to set up your network. This includes desktops, laptops, switches, routers, and various peripherals. We can assist in upgrading your current infrastructure and migrate your existing data to your new systems. We can also help connect your smartphones and tablets to your network as well as connect them to your corporate email.

Managed Cloud Services

NextLOGiK can migrate your servers to be hosted in a secure, cloud environment instead of onsite including email, applications, phone systems and more. Hosting your servers in the cloud ensure they are always up to date, easy to expand, more cost-efficient than buying new hardware and offer guaranteed uptimes.

A Trusted Partner

Our network engineers have a combined experience of over 19 years, serving as reliable and trusted partners to our clients.

Pricing

We work with our clients to put together IT services pricing that makes sense for their organization. Typically, our clients prefer a fixed hourly rate, but we also provide monthly retainer options as well.

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